Privacy Policy

We collect information you voluntarily provide when you:

• Submit a contact form
• Complete an intake or eligibility questionnaire
• Apply to participate in a program
• Make a donation
• Subscribe to updates

Information may include your name, email address, phone number, mailing address, and project-related information.

If you apply for participation, you may provide additional information such as disability status, benefits status, administrative barriers, financial constraints, or legal concerns. We collect only what is reasonably necessary for program review and coordination.

If you donate, payment and billing information is processed through a secure third-party payment provider. We do not store full credit card numbers on our servers.

Google Sites and Google Workspace

Our website is built using Google Sites and uses Google Forms and Google Workspace tools for secure data collection and storage. Information submitted through Google Forms is stored within secure Google Workspace systems with restricted access. Google may collect technical data in accordance with Google’s own Privacy Policy. Google Analytics may automatically collect limited technical information when you visit our website, such as IP address, browser type, and basic analytics data.

We do not use behavioral advertising tools or sell website visitor data.

We use information to:

• Respond to inquiries
• Review program eligibility
• Coordinate case management
• Process and acknowledge donations
• Maintain required corporate, tax, and audit records
• Comply with federal and Virginia law
• Improve accessibility and website functionality

We use information solely for charitable, administrative, and compliance purposes consistent with our governing documents.

We do not sell, rent, or trade personal information.

Our website and programs are not directed toward children under 13. We do not knowingly collect personal information from children without appropriate guardian involvement where required.

Sensitive Information

Because our mission involves reducing financial, administrative, and legal barriers for disabled individuals, some information provided to us may be sensitive.

We apply heightened safeguards to sensitive information, including:

• Role-based access controls

• Secure cloud storage

• Limited internal access

• Encryption where appropriate

We may share information only when necessary and appropriate, including:

• With secure service providers such as payment processors
• When required by law, court order, or regulatory inquiry
• To protect the safety of participants, staff, or the organization

We do not share personal information for commercial marketing purposes.

We retain records only as long as necessary for legal, regulatory, operational, and audit purposes.

Generally:

• No identifying internet activity is stored by us

If records are eligible for destruction, they are securely deleted or destroyed in accordance with our Document Retention and Destruction Policy

We use reasonable administrative, technical, and organizational safeguards to protect personal information. These include secure cloud systems, password protection, access limitations, and structured data governance practices.

However, no method of online transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.